JD.com: Meet the company impeding Amazon to be global


(Reading time: 19 minutes)

E-commerce is the new normal in retail sales worldwide. Several giants are competing for the leadership of sales inside mainland China. There is, however, a big winner. And no, it isn’t Alibaba.

Jack Ma’s company is a portal focused in matching buyers and sellers, rather than a marketplace. Moreover, Alibaba doesn’t own inventories or fulfil orders: it makes money through advertisements that charge higher fees for better positioning on the platform researches.

JD.com, instead, is the company that we are referring to: it’s an e-commerce marketplace that is focused mainly on B2C sales. In Greater China, JD.com is the absolute revenue leader and doesn’t fear the competition of Alibaba’s Tmall or Suning.com.

During 2019, JD.com reached the stunning figure of $70 billion in net sales, beating even Suning.com by more than three folds.

Are you curious to discover why JD.com is the favourite e-commerce marketplace in China and if it constitutes a buy for your portfolio?

Read along!

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1. The Company

What is JD.com?

JD is a Chinese group that started in 2004 as an e-commerce marketplace under jdlaser.com, after a “need-driven” idea of the founder and current CEO, Richard Qiangdong Liu.

Richard had a small store in Shanghai, and the SARS outbreak made him reason about other ways of conducting his business.

Today, JD.com is a multi-business group, even though it keeps a strong focus on e-commerce and logistics.

As a vision, the company aims to “become the most trusted company in the world” and as a mission “powered by technology for a more productive and sustainable world”.

Both are challenging and aspiring goals, however, JD is already on its way, equipped by the following core values:

  • Customer-first
  • Integrity
  • Collaboration
  • Gratitude
  • All in
  • Ownership

The three most important sectors of the business are E-commerce, Logistics and Technology.

JD.com is China’s leading one-stop e-commerce platform, with 441+ million active customers. The critical values are the vast selection of products from any kind of category and JD’s logistics network that, together with data-driven technologies, make every purchase smooth and reliable.

It’s not for a chance that JD.com is the go-to e-commerce platform for the Chinese population.

The second pillar of the group reinforces the first one: JD Logistics delivers its products using automated fulfilment centres and capillary coverage of Greater China.

Most products’ delivery happens through this system either the same day or only a day after.

The third pillar of the group structure is the technology part.

Despite being a China-centered company, has opened a Silicon Valley Tech hub in Santa Clara, CA, to research intensely with the best human resources available over the groundbreaking technologies.

JD.com, through this research centre, innovates towards smart logistics and supply chain, as well as Artificial Intelligence and VR technology.

Ultimately, this hub is also involved in providing a safe e-commerce experience to everyone in the platform: data storage and protection from frauds happen here.

In the next paragraph, we will go through the relevant points of JD.com’s history.

History repeats: SARS as the primer of innovation

  • 18 June 1998 – Richard Liu commits RMB 12,000 of savings to lease a four sqm retail unit in Beijing’s technology hub of Zhongguancun. He chooses the name JD Multimedia for this venture.
  • 2003 – In light of the SARS outbreak in China, Richard sees an opportunity to shift his business online. He foresees, earlier than most, the potentials of the internet.
  • January 2004 – Following the idea nurtured during the outbreak, Richard closes his brick-and-mortar store and moves everything online. In this year he launches the website www.jdlaser.com: the earliest predecessor of JD.com.
  • 2007 – The pivot point. JD begins to build the proprietary logistics network, giving birth to an impeccable supply chain that ensures a better customer experience.
  • December 2010 – 360buy.com, a domain name in use since June 2007, is an online bookstore.
  • Between 2011 and 2013 – JD goes through relevant evolutions: after going internationally, the website of 360buy.com changes its name to the current JD.com.
  • 2014 – Tencent acquires a 15% stake in JD.com by paying cash and handing over several e-commerce businesses, such as Paipai, QQ Wanggou and a stake in Yixun. All these efforts are towards a simple objective: build a stronger competitor to the Alibaba Group. This partnership gives JD.com exclusive access to Tencent’s WeChat and Mobile QQ platforms. In May of the same year, JD becomes China’s first e-commerce platform to offer its shares on NASDAQ stock exchange, under the ticker “JD”. July sets another strategic stone for the future of JD: its “Finance” spinoff, China’s largest crowdfunding platform, is created. In the same year, JD.com launches a new Silicon Valley R&D centre.
  • June 2016 – JD.com buys from Walmart the Chinese e-Commerce business Yihaodian. The transaction concludes with an exchange of a 5.9% equity stake valued at $1.5 billion. This sale is the start of a strategic alliance, with Walmart reaching a 12.1% stake in JD.com quickly.
  • 2017-2019 – JD.com performs several strategic acquisitions. In 2019 the group spun off JD Finance, raising $2.1 billion.
  • 2019 – JD.com is the 3rd largest internet company globally (source: JD.com IR website; revenue figures as of 2019).

Key People

As the founder of the Chinese e-commerce leading marketplace, Mr Richard Liu holds the governance structure’s apical position, as Chairman and CEO.

The group comprises three underlying different (but interconnected) businesses: e-commerce, logistics and technology.

Any of these three companies has its internal governance structure, which gives enough flexibility to surf the change waves.

Here’s a simple table that describes the overall management team.

2. Qualitative Analysis

Business model and subsidiaries highlights

JD.com group invests in different businesses. However, it’s reasonably easy to spot the main relevant ones.

JD Retail

The B2C online marketplace, which is also the most relevant part of the group, provides Chinese customers with a quick and smooth buying process.

By doing this, JD.com solves several problems: from the fast availability of the products at a reasonable price, to its extended coverage of the entire Greater China.

JD’s e-commerce puts the client at the centre of a series of services that make the process of online buying a go-to solution for many. The partnership with Tencent’s WeChat allows clients to pay for their purchases with their preferred payment method: that’s just one of the examples of an all-round service proposition.

The e-commerce marketplace sees both JD.com and third-party vendors compete for providing clients with the best products. However, the group’s retail sector make the largest part of revenues selling proprietary goods: in the year 2019, the net sales reached $79 billion, with $10.24 billion gained from the marketplace services to third party vendors and logistics services.

Marketplace and advertising services have seen a rapid year on year growth, as the 2015-2019 compound annual growth has gone over 40%.

JD Logistics

Distribution is JD’s main strength. In fact, without the impeccable supply chain management and the capillary distribution, the retail marketplace would be simply one of the many that populate Mainland China.

The top 20 Chinese retailers control only 18% of the whole market, while in the US, the same number of companies control 48%.

Although logistics do not play a significant role in JD’s revenues, this business segment’s contribution snowballs: between 2015 and 2019, financial statements have reported a compound annual growth of 77% year on year.

Sources say that the JD Group will offer this part of the group to the market with a Hong Kong Stock Exchange IPO. The goal is raising $3 billion with the offering expected for the first half of 2021.

To exploit even more value from this subsidiary, the group stipulated a joint venture by the name of Dada Group, China’s on-demand logistics and omnichannel e-commerce platform. This venture is yielding already a remarkable growth, but an even more substantial increase in value is foreseeable.

JD Technology

This part of the group enhances the other businesses: it is not yielding revenues, but it is helping the different parts of the group to save cash and implement new strategies for a more efficient supply chain management, technology-based.

Just as an indication of how much data flows through the research centre in Santa Clara, CA, the official website states an information transit of 31 petabytes per day. In “human scale”, it equals to 31,000 terabytes of raw data.

JD.com is, thanks to these technological advancements, the first company in the world to make commercial deliveries by drone.

JD-X is a smart logistics department inside JD Technology and focuses on automated fulfilment capabilities: drones, autonomous delivery vehicles and automated warehouse technologies.

JD-Y is the division that specialises in researching the smartest way to manage complex supply chain solutions, with Artificial Intelligence (AI) employment.

Together with AI, JD research centre also focuses on the security of their large customer base and AR/VR technology, allowing customers to interactively and safely experience the purchase process.

JD Health

The newborn of the group is still waiting for full exploitation. Launched in March 2020, this section is a bridge between the retail services of pharmaceutical, healthcare products and services offered by JD.com and a series of free online consultation portals.

Amidst the end of the COVID-19 outbreak in China, JD.com launched this platform to help people regain mental health and support the government’s virus-containing efforts. This subsidiary has been financed during August 2020 by Hillhouse Capital with a series of non-redeemable series B preference shares, for a transaction value of over $830 million.

Foreseeable opportunities

1.    Acquisition of smaller marketplaces

Greater China is a florid environment for online marketplaces. The number of small players in the retail market is relevant.

The group could seize this opportunity by consolidating its leading position through a series of acquisitions.

This solution could give JD a tangible competitive further improvement towards other competing marketplaces such as Suning, Sunart, VIP.com.

2.    Acquisition of logistic companies

JD.com reached a relative advantage in recent years through the impeccable logistics and distribution services: its status is being improved continuously and emphasised by acquisitions in this sector.

A clear example of this strategy is the recent acquisition (Aug. 2020) of Kuayue-Express Group Co., Ltd, a modern integrated express transportation enterprise specialised in limited-time express services.

Acquisitions in this area could help improve the weak-ish “fulfilled gross margin”, currently 8.7%.

3.    Luxury brands introduction

Several brands from “Western” economies are jumping into the offering inside the marketplace. In particular, last quarter saw a rapid increase of products listed in the luxury category, with notorious names such as the Italian Ermenegildo Zegna, French fashion house Balmain, luggage brand Rimowa and others.

These infiltrations could further improve the retail division’s gross margins, as luxury products are notably high-margin goods.

Competitors and possible threats

Direct competitors

JD.com is facing the reality of a somewhat fragmented retail market in Greater China. As already stated, this means that the group has excellent possibilities of remaining at the leadership of the market and slowly conquering a large share of the market pie.

However, some competitors might endanger the group’s current position, since a merger between the second and third player could bring them already in reach of more than 50% of the net revenues produced by JD.com.

Indirect competitors

Alibaba group is trying to slowly slide on JD’s business, investing heavily the profits made in the principal business into developing a logistic network, of a collection of brick and mortar stores and cross-border e-commerce marketplaces.

Baba recently acquired Kaola, a player that fulfils orders independently and uses a proprietary logistic network. Moreover, Alibaba’s interest in Cainiao rose to 63%, making the odds of the worldwide known group becoming a first-party logistics player high.

JD.com, then, in the following months and years will have to face the indirect competition of a player that can operate on larger scales than the mere direct competitors.

3. Quantitative Analysis

Financial performance

As shown in the table above, revenues have grown at a fast pace during the last years. It is also easily recognisable that JD retail accounts for most of it, and it is the segment that brings the most relevant share of operating income.

As foreseeable, the services segment does not provide a significant amount of external business; however, it enhances the market power of JD Retail.

The most relevant metrics of a business that operates in the retail sector are distant from the amount of sale they produce. It is vital to have a quick return on capital more than a hefty margin in this industry.

JD.com seems to have nailed it since it presents an asset turnover ratio of 2.1, while the median sector value is 0.94.

That said, other metrics are pretty weak, with a mere 8.24% gross margin during Q3/2020, despite having increased the customer base due to the COVID-19 outbreak.

Profitability ratios

JD shows mild gross margins and ROI figures, especially if compared to other peers’. This could be due to its major investments in infrastructures that weighed on the company’s profitability.

However, JD is listing almost all the subsidiaries on the markets, which will help definitely the implementation of better cash-yielding revenues.


There’s always not only a way to evaluate correctly an industrial group. What we did was a DCF analysis and a Comparable analysis, using different multiples to arrive at the final synthetic price.

The outcomes are divided into three scenarios: the central value is the enterprise value that resulted in a straight-forward DCF.

The other two scenarios are built considering the Standard Deviation of the EBITDA multiples of all the peers considered. In this way, we reached a synthetic worst and best scenario.

The DCF model used has been built using the following values:

  • A beta of 0.83
  • An equity risk premium of 5.4%
  • A risk-free rate of 3.25%.

The WACC resulted from this input is 4.4%, which has been used as a discount rate for the DCF.

The output of this DCF analysis gave us synthetic price values in the range between $83.42/share (worst case scenario) and $112.12/share (best case scenario), with a more probable and expected target price of $97.77/share.

Technical Analysis

The analysis of the chart clearly shows a strong bullish trend which currently sees some turbulences.

The above chart is a weekly chart of JD.com stock (NASDAQ), plotting a 20 periods moving average and a 20 periods exponential moving average.

While the two MAs are not giving any clear signal, the presence of a resistance area around the price of 90 USD/share could signal a possible retest of this level.

However, the stock is considered bullish and a strong buy, considering that the current ADX level is over 60, indicating a strong long-term trend.

From a technical point of view, the suggestion could be waiting a couple of weeks to see where the price heads.

In the meantime, some other indicators could start giving more precise insights, and a robust short term trend could form.

If the investor doesn’t want to wait for some weeks for an opportunity for buying an excellent stock at a lower price, there are other strategies available.

We will analyse the different investment setups in the last section.

Peter Lynch’s stock category

The legendary investor Peter Lynch categorized stocks based on their characteristics seen on these six labels: asset plays, slow growers, stalwarts, fast growers, cyclical and turn-arounds.

JD, due to its numerous business segments, is identifiable at least with two categories: stalwart, which signals a large company with moderate growth, and asset plays, which indicates firms with assets that are overlooked by the market.

However, some of the subsidiaries, such as JD Health, can be considered as fast growers, since they expand at incredible paces.

Now let’s address what are the risks that could arise when investing in this stock.

4. Risks

Risk 1: Internal political issues

Beijing has put under scrutiny Chinese tech stocks, which were in some cases, not precisely respecting the government.

Chinese institutions repeatedly fought the apparent nonsense of a capitalist economy inside a communist regime. However, the Ant Financial Services (Alibaba Group) IPO’s recent cancellation serves as a reminder that the political risk is present.

JD.com has a favorable position towards the government because its leadership has always adhered to respectful behavior, but has recently encountered fines related to Nov 11 (11.11) event sale prices. Nevertheless, the fine amounted to half a million yuan, which is less than $80,000, making it irrelevant for the finances of the businesses involved.

To sum up, internal political dynamics are complicated, especially for large groups, but JD.com can leverage several useful resources to limit the impact of those apparent problems.

Risk 2: Political issues China-US

The relationship between the two superpowers remains delicate, as Biden steps in the White House as the United States’ new President.

Even though we can’t forecast a precise scenario, it is clear that there will be a turn from the policies introduced during Trump’s administration.

Several economists are giving their opinion, and most of them agree that the new President will likely remove some of the tariffs introduced during the Tycoon’s administration.

Removing duties could boost China’s economy for the years to come. However, it could also help the US get out of a tremendously complicated situation such as the one in which it is now, with elevated debt levels, inequality and widespread tensions.

Opinionists debate vigorously about the recent pressures that Trump made on NYSE to delist Chinese stocks that could compromise US’ safety.

The companies that could be considered endangered from those allegations are only a trio, of which JD.com is not part.

Moreover, with the new advent of Biden as President, the worries about this topic are slightly fading, at least from JD’s point of view.

In conclusion, JD.com could see the situation getting better in the next months with Biden’s administration starting to take the first decisions on policies.

5. Conclusion & Investment Strategies

JD.com is definitely an interesting company but the attention of international markets sent the price in an area in which a buy could be risky, or at least not worth it at the moment.

The technical analysis conducted showed a potential resistance level area at around $90/share.

If considered also that the DCF analysis resulted in a target price of $97/share, the $90/share region could represent a great opportunity to buy a stock that in the next years will appreciate sensibly.

Note that the resistance level is a wide area and the bounce could happen already around the price of $92/share.

If the price doesn’t try to retest the resistance, it could immediately spike to the region of the target price, or even to the $100-104/share area.

We foresee the stock reaching the $110/share level by the end of 2021, potentially even earlier, especially if Chinese companies’ rally continues to keep the markets bullish.

Disclaimer: Our content is intended to be used solely for informational and educational purposes, and not as investment advice. Always do your research and consider your personal circumstances before making investment decisions. ChineseAlpha is not liable for any losses that may arise from relying on information provided.

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